FAQ
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The Frequently Asked Questions section is designed to address common questions about Openspace3D. Here, you will find clear and precise answers about its functionalities, the installation, and the customization of virtual and augmented reality projects, as well as advice for resolving common technical challenges.
Common
Questions
Installation
The classic Openspace3D install, automatically download and install the Scol Voyager program. To install it manually, you must download and install The Scol Voyager first. Then you can install the Openspace3D setup normally.
Openspace3D setup download and install several programs, and some antivirus software can sometimes block them without any reasons. Disable your antivirus software and install Openspace3D again.
Openspace3D is written in Scol language, Scol is a virtual machine, and works like other languages like Java.
Import / Export
Openspace3D use the Ogre3D engine for graphics. You can use any of the Ogre3D exporter available here for your modeler software. For 3DSMAX we suggest Easy Ogre Exporter.
The Android tool used to make the APK file need an Internet connection to work. If you still have a problem, even with an active Internet connection, you must allow the timestamp.digicert.com address in your Firewall or Proxy configuration.
Modules additionnels
The Kinect support for Openspace3D is available as an addon. You can download and install the Kinect Pack from the download page.
The video and other material modification plugIT, need to have a material with a texture already applied on it to allow plugITs to modify it. Then add a default texture on the material in your 3D modeler, if you want to use it for Video or other material modification plugITs.
Autres
First verify that you try to open the project from the correct directory, “My documents/Openspace3D”. If your project folder is in this directory, this is possible that you Antivirus software or Sandbox system, do not allow the Openspace3D setup to modify the Scol Voyager config file. In this case, disable your Antivirus Software or Sandbox system and proceed the Openspace3D setup again.
Some demos use recent rendering techniques for HDR and Ambient Occlusion effect, but some old or cheap graphic cards do not support them. Try to update your graphic driver or disable this effects in the Openspace3D rendering setting.
The video plugIT use the Flash interface to read videos files. So you have to convert the video in FLV or MP4 format. For MP4 format use an H264 encoder for the video and AAC MP4 for audio.
The features detection method used in Openspace3D need complex pictures for a better results. You can also try to change the value of the “Maximum detected features” parameter in the AR marker PlugIT. The room lighting condition must also be taken in account.
The AR marker plugIT offer a Found and Lost event. You just need to link this events on a Hide plugIT to the Show and Hide action.
Perform a Windows Update or install the Microsoft support for universal C runtime here : https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows
